Store Policies

Returns or Exchanges
All sales are final, unless customer received defective or damaged items. If customer received defective or damaged items we will at our cost reimburse customer for the cost of shipping UPS ground or Postal Service. Once we receive the defective or damaged product will ship out replacement item to customer at our cost.

We will only exchange products with in 30 days starting from the day the customer received product. Products must be postmarked within 30 days of this time, if not we will be unable to exchange customer's defective products. Items must be returned in their original packaging including manuals and accessories. If items are missing we will charge customer for missing items.

Keep the customer section of the invoice that came with the shipment for your records. To return a defective Item contact steve@flat-hoses.com for a return address.

Taxes
Flat Hoses.com collects sales tax for items being shipped to Washington State only. We do not collect taxes for shipment to any other states.

Copyright
The contents and materials of the Flat Hoses.com Web Site are only for your personal, non-commercial use. All Content contained on the Flat Hoses.com Website is protected by copyright and owned by Flat Hoses.com or used with the permission of the rights owner. You may download or copy the Content and other downloadable items displayed on the Flat Hoses.com Web Site for personal, non-commercial use only; provided that you acknowledge that the copyrights therein shall be maintained and that you shall maintain all copyright and other notices contained in such Content. Copying or storing of any Content for other than personal, non-commercial use is expressly prohibited without the prior written permission from Flat Hoses.com and/or the rights holder of such Content. © 2001 Flat Hoses.com