Privacy and Security
Flat Hoses, Inc. ("Flat Hoses, Inc.") cares about the privacy of each user of its Web site ("users" and/or "you"), including those who trust us enough to place orders. In order to protect the privacy of its users, Flat Hoses, Inc. has adopted the following policy:
When you use the Web site some basic general information is collected. This information is used to improve the Web site and make your use of the Web site as enjoyable and efficient as possible. Cookies are also used to help us determine the various services you use and the support you may need, and to help us detect and solve any problems you may have when using the Web site. This general information is used internally in connection with Flat Hoses¡¦s, Inc. business, including Flat Hoses¡¦s, Inc. personal, marketing and advertising efforts.
When you set up an account on the Web site or purchase an item from the Web site, we collect personal information (which you provide) that may include your: (i) first and last name; (ii) billing address; (iii) shipping address; (iv) other shipping addresses; (v) email address; (vi) phone number; (vii) credit card account number; (viii) items purchased from us; and (ix) browsing, buying and selling patterns (collectively, "Personal Information"). You can alter or update your Personal Information on the Web site by creating a new profile or changing your account information.
A cookie is a text file stored on your computer's hard drive. Web sites create cookies to record information about your preferences, such as the items you add to your shopping cart, and for security reasons (see Credit Card Security below). Most cookies expire after a certain time period. The most popular browsers, such as Netscape Navigator and Internet Explorer, can be set to give you the option of accepting or rejecting all cookies.
To shop online at Flat Hoses, Inc., your browser will need to be configured to accept cookies. Here's how to do it: In Netscape Navigator 4.x, click the Edit menu and select Preferences from the browser's drop-down menu. In the tree structure, click Advanced. Under Cookies, click "Accept only cookies that get sent back to the originating server" and "Warn me before accepting a cookie" (optional). In Internet Explorer 4.x, click the View menu and select Internet Options from the drop-down menu. Click the Advanced tab, scroll to the Security heading, and select "Prompt before accepting cookies." We suggest that you accept cookies only from Web sites created by companies you know and trust. If you wish, you may set your browser to reject all cookies and still view the site. Because our online ordering system requires cookies, you will not be able to order online, but you can still place an order by phone, fax or mail.
III.Use/Sharing of Personal Information
Flat Hoses, Inc. uses your name, shipping and billing addresses and credit card number(s) in order to provide you with the goods that you purchase on the Web site. We use your email address to provide you with information about your order and its status, and we may occasionally send out emails, including newsletters, to people who have placed an order online, offering them more great deals.
Your phone number is used by only in the event that our customer service representatives need to contact you about an order you have placed. Personal Information is used internally in connection with Flat Hoses¡¦s, Inc. business, including Flat Hoses, Inc. promotional, marketing and advertising efforts, in a manner which does not readily identify a user to any third party.
Flat Hoses, Inc. currently does not share with any third party any Personal Information that could readily identify any user. However, if we do not receive "Do Not Share" instructions from a user (Preventing the use of Personal Information), we reserve the right to share or sell such users' Personal Information which could readily identify such user with or to third parties in connection with Flat Hoses¡¦s, Inc.business, including creating and selling lists and user profile information. Notwithstanding the foregoing, Flat Hoses, Inc. will not divulge any user's creditcard information to any third party without such user's prior consent.
The Internet is a vast network of computers. Because the data passes from computer to computer, some Internet shoppers worry that unauthorized persons may intercept the data and gain access to credit card numbers, but shopping on a secure site is actually safer than handing a credit card to a waiter in a restaurant. Taking the steps below will lower the chances of interception of your credit card number: „h Limit your online shopping to Internet merchants, such as Flat Hoses, Inc., with sites equipped with Secure Sockets Layer (SSL) technology. SSL prevents unauthorized people from intercepting your data. „h Use a browser, such as Netscape Navigator or Internet Explorer that supports SSL. These browsers show a symbol in the status bar, such as a key or lock, when you are on a site that uses SSL. Most banks will cover the cost of fraud resulting from unauthorized use of your credit card or may limit your liability.